SHIPPING
Every order is carefully packed by yours truly with love. Please understand that it takes a lot of effort and materials (included in the shipping fee) to package a sculpture properly to ensure its safety during transit. It will take approximately 2-5 days to process your order, and then you will receive an email with a tracking number after your order has been processed and dispatched. Before finalizing your order, kindly take a moment to verify that the shipping address provided is accurate to avoid any potential delays or complications. Feel free to reach me at ty@tinayuartist.com with any questions or concerns.
shipping rates & delivery times
United States
2 - 7 business days
$10
FedEx Ground or USPS Priority Mail (tracking number available)
Canada
2 - 7 business days
$25
FedEx International Economy or USPS Priority Mail International (tracking number available)
International
6 - 10 business days
$50
FedEx International Economy or USPS Priority Mail International (tracking number available)
International customers might be required to pay import taxes/customs fees imposed by the destination country at delivery. These charges are typically due once the package arrives in the destination country, and the customers are responsible for any customs or import taxes that may apply.
RETURNS POLICY for collectibles
We offer exchange and repair if the product is severely damaged (i.e., broken parts and large cracks) during shipping. Please note that minor chips and scratches are not eligible for exchange. To request an exchange or repair, please email me at ty@tinayuartist.com with your order number, and I will get back to you as soon as possible. Thank you!